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Risky encounters in Helsinki’s reception work
(2022)
Receptionists in low-budget accommodation companies encounter dangerous situations at the hands of customers throughout the Helsinki area. Thus, the goal was to understand the types of abuse, harassment, and dangers that ...
Employee well-being in the hotel industry : in the case of the hotel market in St. Petersburg, Russia
(2022)
The thesis is dedicated to the positive and negative well-being of hotel employees. A study was conducted using a quantitative research method. The method for data gathering was a survey.
The findings of the study show ...
